Play Smart.
Stay in Control with
ce66 Safe Play Tools
ce66 is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. Our responsible gaming framework gives you full control over your activity — from deposit limits and session time-outs to permanent self-exclusion. Gaming should always be fun. When it stops being fun, we are here to help.
01 Our Commitment to Safe Play
ce66 takes responsible gaming seriously. We believe that online gaming and sports betting — whether on BPL cricket, T20 matches, live casino tables, or slot games — should be a form of entertainment, not a source of financial stress or emotional harm. Our platform is built with the welfare of every registered player in Bangladesh in mind, and that commitment extends beyond the games themselves to the tools and policies we put in place around them.
The ce66 responsible gaming framework is built on four core principles: transparency, player empowerment, early intervention, and zero tolerance for underage gambling. Every player who registers on the ce66 platform accepts that these principles govern their relationship with the platform and that they may be called upon to verify their age and identity at any point in time.
We recognise that for a small number of players, gambling can escalate from a recreational activity into a harmful compulsion. ce66 has invested in detection systems, player controls, and trained support staff specifically to identify and assist players who may be experiencing difficulties. We do not profit from problem gambling — it is in our long-term interest, and our ethical obligation, to ensure that every player on the platform remains in control of their behaviour.
Our Core Pledgece66 will never knowingly allow a player who has requested self-exclusion, set a binding deposit limit, or been flagged as a problem gambler to circumvent those protections. Once a safeguard is activated on a ce66 account, it remains in force for the agreed duration and cannot be reversed at the player's request during that period.
02 18+ Age Restriction Policy
ce66 operates a strict 18+ age restriction policy. Gambling and real-money gaming on the ce66 platform is exclusively available to adults aged 18 years and above. This is a non-negotiable condition of account registration and platform use. Any player found to be under the age of 18 will have their account closed immediately, their funds returned to the payment method used for deposit (bKash, Nagad, Rocket, or Upay), and any winnings generated during that period voided.
During the account registration process, all players are required to confirm that they are 18 years of age or older. ce66 reserves the right to request supporting documentation — such as a National ID card, passport, or birth certificate — at any point to verify a player's age. Failure to provide satisfactory age verification documentation within the requested timeframe will result in account suspension pending review.
- All players must be 18 years of age or older at the time of account registration.
- Age verification may be requested at registration, at first withdrawal, or at any point during the account relationship.
- Accepted age verification documents include: National ID (NID) card, valid passport, or birth certificate with photo ID.
- Players who have provided false age information during registration will be permanently banned from the platform.
- Any funds deposited by an underage player will be returned; all game winnings during the underage period are forfeited.
- ce66 cooperates fully with any parental or guardian request to investigate suspected underage account use.
Strictly 18+ OnlyIf you are under 18 years of age, you are prohibited from creating an account or using any paid feature on the ce66 platform. If you believe a minor is using your account or has created their own account using your details, contact ce66 support immediately via live chat.
03 Recognising Problem Gambling
Problem gambling does not always announce itself clearly. It often develops gradually — a few extra bets here, a slightly larger deposit there — until it begins to affect a player's finances, relationships, work, and mental health. ce66 encourages all players to regularly and honestly assess their own gambling behaviour. The following warning signs are widely recognised indicators that gambling may be becoming a problem.
Spending more money on gambling than you can comfortably afford to lose, or gambling with funds set aside for essential expenses such as rent, food, or utility bills.
Feeling compelled to chase losses — placing additional bets specifically to recover money already lost in previous sessions.
Lying to family members, friends, or colleagues about how much time or money you are spending on gambling.
Experiencing feelings of anxiety, restlessness, or irritability when you are unable to gamble or when you attempt to cut down your gambling activity.
Borrowing money — from friends, family, or financial institutions — specifically to fund gambling activity.
Neglecting work responsibilities, family commitments, or social relationships as a result of the time and attention devoted to gambling.
Gambling for increasingly long sessions or with increasingly large amounts in order to achieve the same level of excitement or satisfaction.
Making repeated unsuccessful attempts to cut back, control, or stop your gambling behaviour despite genuinely wanting to do so.
Self-AssessmentIf you recognise three or more of the warning signs above in your own behaviour, ce66 strongly encourages you to make use of the platform's self-exclusion tool or to contact our support team immediately. There is no shame in asking for help — it is a sign of awareness and strength.
04. Tools That Keep You in Control
ce66 provides a comprehensive suite of player-controlled tools designed to help you maintain healthy boundaries around your gaming activity. These tools are available to every registered player at no cost and can be activated instantly via the account settings panel or by contacting our 24/7 support team.
Deposit Limits
Set a maximum deposit amount over a daily, weekly, or monthly period. Once the limit is reached, no further deposits can be made until the period resets. Lowering a deposit limit takes effect immediately; increasing it requires a mandatory 48-hour cooling-off period.
Loss Limits
Define the maximum amount you are willing to lose within a set time period. When your net losses reach the limit you have chosen, your account is automatically restricted from further wagering until the period expires. This prevents chasing losses in real time.
Session Time Limits
Set a maximum duration for each gaming session. When your session reaches the time limit you have set, you will receive a prominent notification and your session will be automatically closed, prompting you to step away from the platform.
Reality Check Reminders
Configure periodic in-session pop-up reminders that display how long you have been playing and your net financial position during the session. Reality checks are configurable at 15-minute, 30-minute, or 60-minute intervals and are displayed regardless of game activity.
Cooling-Off Period
Request a short-term break from the platform of 24 hours, 48 hours, 7 days, or 30 days. During a cooling-off period, your account remains visible but all gaming, betting, and deposit functions are suspended. Cooling-off cannot be cancelled once activated.
Self-Exclusion
Permanently or temporarily exclude yourself from the ce66 platform. Self-exclusion options range from 6 months to permanent closure. During self-exclusion, your account is fully deactivated and you will be blocked from creating new accounts under the same identity.
05 Self-Exclusion Programme
Self-exclusion is the most powerful tool available to a ce66 player who feels that their gambling has become unmanageable. When you activate self-exclusion, your ce66 account is fully deactivated for the duration of the exclusion period. You will not be able to log in, deposit, wager, or access any paid platform feature during the exclusion window.
ce66 offers both temporary and permanent self-exclusion options. Temporary exclusion periods available are 6 months, 1 year, 2 years, and 5 years. Permanent self-exclusion results in account closure with no option to reopen the account under any circumstances. All self-exclusion requests are processed by our support team within 24 hours of receipt and take effect from the moment they are confirmed.
- Self-exclusion can be requested at any time via the account settings panel or by contacting support directly via live chat.
- Once self-exclusion is active, it cannot be reversed or shortened before the agreed end date — this is by design, to protect you.
- Any remaining balance at the time of self-exclusion will be returned to your registered bKash, Nagad, Rocket, or Upay account.
- ce66 will suppress all marketing communications to self-excluded accounts for the full duration of the exclusion period.
- Attempts to register a new ce66 account during an active self-exclusion period will be rejected if the same identity documents are detected.
- At the end of a temporary exclusion period, accounts are not automatically reactivated — a deliberate reactivation request must be submitted and a 24-hour reflection period must elapse before access is restored.
How to Request Self-ExclusionContact the ce66 support team via live chat (available 24/7) or send an email to [email protected] with the subject line "Self-Exclusion Request". State your registered username and your preferred exclusion period. Your request will be confirmed and processed within 24 hours.
06 Setting Deposit & Loss Limits
ce66 recommends that every player — not just those experiencing difficulties — sets clear financial boundaries before they begin gaming. Establishing a deposit limit or loss limit at the start of each month is one of the most effective habits a responsible player can develop. The following steps explain how to configure these limits on your ce66 account.
Log in to Your ce66 Account
Access your account via the ce66 Login page. Ensure you are on a secure, private connection — particularly important when using mobile data networks in Dhaka, Chittagong, or other major cities.
Navigate to Account Settings
Click your username or profile icon at the top of the platform dashboard to open the account settings panel. The Responsible Gaming section is located in the main settings menu.
Select the Limit Type
Choose from Deposit Limit, Loss Limit, or Session Time Limit. Each limit type operates independently and can be configured simultaneously. Select the time period — daily, weekly, or monthly — that suits your preferences.
Enter Your Limit Amount in Taka
Enter your chosen limit value in Bangladeshi Taka (৳). For example, setting a monthly deposit limit of ৳5,000 means that once your total deposits for the calendar month reach ৳5,000, no further deposits will be accepted until the month resets.
Confirm Your Limit
Review the limit summary and confirm. Reductions take effect immediately. Increases are subject to a mandatory 48-hour cooling-off delay before they become active, giving you time to reconsider.
Contact Support If Needed
If you encounter any difficulty configuring your limits, or if you would prefer to have a member of the ce66 support team set the limits on your behalf, contact us via live chat at any time. Our team is available 24 hours a day, 7 days a week.
Recommended Starting Limits for New PlayersIf you are new to ce66 and are unsure where to start, we recommend setting a monthly deposit limit of no more than 5% of your monthly disposable income, a session time limit of 60 minutes per session, and enabling 30-minute reality check reminders. These defaults promote a healthy, sustainable gaming habit from day one.
07 Support Resources & Contacts
If you or someone you know is struggling with gambling-related issues, you do not have to face it alone. ce66 provides direct support through its 24/7 live chat service, staffed by trained agents who can assist with account restrictions, self-exclusion requests, and signposting to additional help. The following support channels are available to all ce66 players in Bangladesh.
| Support Channel | Details | Availability |
|---|---|---|
| ce66 Live Chat | The fastest way to activate self-exclusion, set limits, or report a concern. Available directly on the ce66 platform after login. | 24 hours / 7 days |
| ce66 Support Email | [email protected] — for non-urgent responsible gaming requests. Include your username and a description of your concern. Response within 24 hours. | 24 hours / 7 days |
| Account Self-Service | Deposit limits, loss limits, session timers, and cooling-off periods can be configured independently at any time through your ce66 account settings panel. | Always available |
In addition to ce66's own support infrastructure, players are encouraged to seek guidance from qualified counselling or mental health professionals if gambling is having a significant impact on their personal or financial wellbeing. Speaking openly with a trusted family member, friend, or medical professional is a positive and courageous step.
You Are Not AloneProblem gambling is a recognised condition that affects people from all walks of life. Seeking help is not a sign of weakness — it is a sign of self-awareness. ce66's support team will treat every responsible gaming request with complete confidentiality and without judgement. We are on your side.
08 Advice for Parents & Guardians
If you are a parent or guardian and you are concerned that a minor in your household may have accessed or attempted to access the ce66 platform, please take the following steps immediately. ce66 takes underage access extremely seriously and will act quickly on any report received from a parent or guardian.
- Contact ce66 support immediately via live chat or email at [email protected]. Provide the username or email address associated with the suspected account so that our team can investigate and suspend the account without delay.
- Review your device's browser history and app usage to identify how access was gained. If your own ce66 account credentials were used, change your password immediately through the account settings panel.
- Consider using parental control software to restrict access to online gambling and gaming websites on devices accessible to children in your home.
- Ensure that your bKash, Nagad, Rocket, Upay, or bank account login details are stored securely and are not accessible to minors, as payment method access is a prerequisite for real-money gaming on the platform.
- Speak openly with the young person about the risks of gambling and the legal age requirement. Education is one of the most effective long-term protective factors against underage gambling.
Report Underage Access ImmediatelyAny ce66 account found to be operated by a person under the age of 18 will be permanently closed. All deposits made by the underage user will be refunded. All winnings generated during the underage access period will be forfeited. This policy is absolute and non-negotiable.
Ready to Play Responsibly?
ce66 is committed to keeping gaming fun, fair, and safe for every player in Bangladesh. Log in to review your account limits, explore our games responsibly, or visit our FAQ for answers to common questions.